TYPES OF EMPLOYEE ENGAGEMENT

 

TYPES OF EMPLOYEE ENGAGEMENT

There are many different frameworks to describe the types of employee engagement each of them can help you understand how engaged your employees are and where the issues lie. We will discuss the following three main types of employee engagement.

                    Figure 1 - Components of Employee Engagement

                                                                                                             (Talbert R. 2018)

There are three types of employee engagements.

• Cognitive

• Emotional

• Physical 

                                                                                                   

Cognitive Engagement

 Cognitively engaged employees are always aware of their job and overall plans of the organization. They already focus on their work even in any distraction or interruption. This type of engagement is related to how an employee perceives and thinks about their job and the organization. It may be the most important type of employee engagement because it’s tied to the employee’s perception of the organization’s values. They always think about organization’s vision, mission, goals and strategies and willing to help the organization to achieve the goals. These types of employees are more knowledgeable, creative good decision makers.

 

Emotional Engagement

 When employees emotionally involved in their jobs, that refers to their sense of belonging and confidence in the company. Employees need to feel that their employers recognize and value them, need to feel self-esteemed, and need to feel that they are contributing something significant to the company, which can impact and be affected by feelings. They always think about their tasks, co-workers, management, and company. High emotional involvement can also help to create a productive workplace and a happy work environment where it is easier for other employees to become involved in their work.

This concept is well explained in the book; Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT  by Paul L Marciano and further he says,

“Fundamentally, people want to be recognized and appreciated for the efforts they make. When you work really hard and you are recognized for it, you want to work harder. When you aren’t, or even worse when someone else gets credit for your work, that’s very demotivating for us.” 

 

Physical Engagement

Physical engagement means the employee’s attitude towards their work activities, and the physical and mental effort they made while performing their duties. These activities demonstrate their investment in their job.

Employees of this type take pride in their work and are constantly looking for ways to improve. Employees that are physically active are more likely to take advantage of opportunities for learning and growth. Even when they make mistakes, they prefer to learn from them and never do it again.

Employees produce their best work when they are both physically and mentally well. The majority of physically active employees are giving their best effort to their jobs. In the meantime, in order to achieve the highest production from these individuals, the company must recognize and reward them. Employees are made to feel valued and appreciated by the availability of health and wellness facilities that are centered on their wellbeing. It demonstrates and conveys the idea that the company take care of them both professionally and personally.

 Every single one is unique from the others. Every company can use this. The employer should be able to recognize the various employee types and assign tasks and job descriptions in accordance with each type.

 

 

 

 References;

 

Seenit, (2022). 3 Types of Employee Engagement. [online] Available at:  https://www.seenit.io/blog/3-types-of-employee-engagement/ [Accessed 15 Nov. 2023].

Businessleadershiptoday.com. (2023). Paul Marciano on How Respect Helps Improve Employee Enagaement and Retention. [online] Available at:  https://businessleadershiptoday.com/paul-marciano-on-how-respect-helps-improve-employee-engagement-and-retention/ [Accessed on 18 Nov.2023].

Harrin, E. (2021). 3 Types of Employee Engagement you should know. [online] Rebel's Guide to Project Management. Available at: https://rebelsguidetopm.com/the-3-types-of-employee-engagement/  [Accessed 17 Nov. 2023].

Anon, (2022). 3 Types of Employee Engagement - Business Leadership Today. [online] Available at: https://businessleadershiptoday.com/how-many-types-of-employee-engagement-are-there/#:~:text=There%20are%20three%20types%20of. [Accessed 17 Nov. 2023].